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How to prepare for an examination under oath by your insurer

On Behalf of | May 29, 2025 | Insurance Claims

An examination under oath (EUO) can be a daunting and stressful experience. However, comprehending the process and preparing adequately can help you approach it with confidence and composure, reducing anxiety and improving your ability to provide accurate information.

Understanding the examination under oath

An EUO is a formal proceeding where your insurer questions you under oath regarding your insurance claim. This session is typically conducted in person and is legally binding, requiring truthful and precise responses. Insurers use the EUO to verify the accuracy of your statements and identify any discrepancies or inconsistencies that may affect the outcome of your claim.

Effective preparation strategies

Begin by thoroughly reviewing all documentation related to your claim, including correspondence, photographs, and the insurance policy itself. Familiarize yourself with the facts of your case and anticipate potential questions. Practicing clear, concise, and truthful answers can significantly enhance your readiness and confidence during the examination.

On the day of the EUO, dress professionally and arrive punctually. Bring all requested documents and a copy of your insurance policy for reference. Avoid speculation or volunteering unsolicited information, as this can complicate the proceedings.

What to expect during the EUO

During the examination, an insurance adjuster or legal representative will pose detailed inquiries concerning your claim. The session may be recorded or transcribed for legal purposes. Maintain composure, listen attentively, and respond only to the questions asked to avoid confusion or misinterpretation.

If uncertain about an answer, it is prudent to admit your lack of knowledge rather than guess. Remember, the EUO is a fact-finding procedure, not an interrogation or adversarial confrontation.

Maintaining professionalism and focus

Pause thoughtfully before responding and seek clarification when necessary. Keep your answers succinct and relevant. Refrain from becoming argumentative or displaying frustration, as professionalism can influence the perception of your credibility.

Approach the EUO as a professional dialogue. Your candid and precise responses facilitate a smoother claims process and may help resolve your claim more efficiently.

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