Bad faith insurance practices occur when an insurance company refuses to honor its obligations or treats policyholders unfairly. In Wisconsin, like many other states, bad faith insurance tactics can harm individuals who are trying to get the compensation they deserve. Insurance companies use various methods to avoid paying claims or paying less than what’s due, and understanding these tactics can help you protect your rights.
Unjustified claim denials
One of the most common bad faith tactics is unjustly denying a claim. Insurance companies may wrongfully reject claims based on invalid reasons or technicalities. Sometimes, they may claim that the policyholder didn’t meet certain conditions, even if these conditions don’t apply. For example, the insurer might claim a missed deadline or an incomplete form as an excuse to deny a claim. In Wisconsin, insurance companies must adhere to the terms of their policies, and unjust denials can be grounds for a bad faith lawsuit.
Delaying or failing to investigate claims
Delaying the investigation of a claim is another tactic often used by insurance companies. By dragging their feet, they can prevent policyholders from receiving the benefits they are entitled to. In some cases, insurers intentionally delay responses to force the policyholder to accept a lower settlement or abandon their claim altogether. Wisconsin law requires timely investigations and responses from insurers, so unnecessary delays could indicate bad faith behavior.
Offering unfairly low settlements
In some cases, insurance companies will offer settlements that are much lower than the amount a policyholder is entitled to. This tactic is often used in an attempt to save money by pushing the claimant to accept an unfair offer. Insurers may argue that the claim is worth less than it is, even when the evidence supports a higher payout. Wisconsin courts can take action against insurance companies that attempt to manipulate settlements to avoid paying full benefits.
Misrepresentation of policy terms
Insurance companies may also use bad faith tactics by misrepresenting the terms and conditions of a policy. This could involve misleading the policyholder about coverage limits or exclusions in the policy. Sometimes, insurers might suggest that certain claims aren’t covered when they clearly are, leading to confusion and a wrongful denial of claims. In Wisconsin, policyholders have the right to full transparency regarding the terms of their insurance policies.
Unreasonable demands for documentation
Another common tactic is to ask for excessive or unreasonable documentation in order to delay or deny a claim. Insurers may request unnecessary paperwork or require documents that are difficult to obtain. By making the claims process overly complex, they can discourage policyholders from pursuing their claims or cause them to miss deadlines, leading to claim denials. Wisconsin law recognizes the importance of fair and reasonable handling of claims and discourages such tactics.
By being aware of these common bad faith insurance tactics, you can take action to protect yourself. If you suspect that your insurer is acting in bad faith, you have legal recourse under Wisconsin law.