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Can insurance companies change the deductible during a claim?

On Behalf of | Oct 6, 2026 | Bad Faith Insurance

Numerous important figures influence insurance claims. Policy coverage limits set maximum amounts for the compensation people could secure.

Deductibles determine how much policyholders must pay out of pocket for related expenses before the insurance company begins covering their losses. Sometimes, insurance companies do not outright deny claims but instead insist a deductible must be met before they honor the policy.

If the claim is large, can the insurance company modify the deductible to limit losses given the scope of the damages incurred?

The deductible is set by the contract

The amount of the deductible paid before the insurance company covers losses is one of the most important considerations when determining how much the policy costs. People trying to reduce their annual premiums may choose to increase their deductible. Those who don’t want to worry about large deductibles when they file claims generally pay more for that protection.

Insurance companies have an obligation to honor their policies as written until it is time for policy renewal. While a large claim might alter what an insurance company charges a policyholder and may force them into considering a larger deductible in the future, the insurance company cannot retroactively apply a higher deductible to a current claim.

Attempts to deny coverage or deter policyholders from pursuing claims may constitute bad faith insurance practices. Misrepresenting the deductible and the policyholder’s financial obligations could be indicative of misconduct.

Reviewing the policy paperwork and claims communications with a bad faith insurance lawyer can help people understand their options during disputed or delayed claims. Legal action is sometimes necessary to secure the compensation promised by insurance coverage.

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